IMPORTANT PRIVACY NOTICE
Your Privacy is our Priority
As a valued customer, you are very important to us. Respecting and protecting our customers' privacy is one of our highest priorities. In order to provide you with insurance, we need to have certain information about you. Because our relationship with you is based on trust, we are dedicated to protecting the personal information you have provided us.
You take privacy seriously, and so do we. We are committed to protecting your privacy. We keep your information secure and confidential, and protect it in many ways.
We believe that you will better understand how we keep our customer information private and secure by explaining our Privacy Policy to you. This notice explains the type of data we keep, how we protect it and who may see it.
Your Information Helps Us To Serve You.
We want to be sure we have the most up to date information in order to serve you better. To do so, we must collect certain information. This information may come from the following sources:
- Your application and other insurance forms you complete. These types of documents show your name, address, social security number and other data.
- Your transactions with us, our affiliates or others. Some examples would be premiums, payment history and the processing of any claims that you may have.
- Outside sources, such as consumer reporting agencies.
Who Has Access To Your Data and How Do We Protect It?
We recognize and respect your privacy expectations. In the course of business, we do not disclose any personal information about our customers to other affiliated or non-affiliated third parties, except as permitted or required by law. We would also like to add that after you are no longer insured with us, we would continue to treat your personal information as if you were.
We take our job to protect the privacy and confidentiality of customer information very seriously. We are careful to restrict access to your personal information to only those employees who need it to provide products or services. We maintain physical, electronic and procedural safeguards to ensure that we comply with state and federal regulations to guard your personal information.
To protect your privacy, we cannot accept requests for information from someone claiming to represent you. This person must be your attorney, guardian, trustee or is otherwise authorized by law to represent you. Please be aware that we may require proof of that authority.
Rest assured that we do not sell your personal information to anyone. We are proud of the close relationship our company maintains with our customers and communities.
Does the Company's Site Link to Other Sites?
This Site may contain links to other websites that may or may not be owned or operated by the Company. The Company cannot control nor is it responsible for the privacy practices of such other websites. The Company encourages you to read the privacy statements of each and every website that collects personally identifiable information.
Your Right To Access and Correct Information
You may see and copy in person most of the information about you we have in our files. If you prefer, we will copy and send it to you within 30 business days from the date we receive your request at the address provided below. We will not share privileged information with you. Information collected in connection with a lawsuit or claim is considered privileged. The law may require us to obtain professional approval to share with you certain medical information. We may arrange for an insurance support organization or a consumer reporting agency to copy and disclose to you certain information for us. We will identify any institutional source for information that we share with you.
If you tell us that any of your information in our records is incorrect, we will investigate. Within 30 business days of our receipt of your written request for correction, we will either correct the error or notify you why we decline to do so. If we correct the information, we will also notify others who have received or will receive the disputed information of the correction. If we do not make the requested change, we will provide you the option of filing a statement with us disputing the information. We will then make that statement available to others who receive the disputed information.
Your request to see and copy such information must be in writing. Include your name, address, policy number, daytime phone number, the best time of day for us to call, and a copy of identification such as your driver's license.
- If you have a policy with us, you may send your request to us by addressing it as follows: Policy Service, 12115 Lackland Road, St. Louis, Missouri, 63146.
- If you do not have a policy with us but have an insurance transaction with us, such as receipt of a quote, then you may send your request to your agent.
UNITED INSURANCE COMPANY OF AMERICA · THE RELIABLE LIFE INSURANCE COMPANY· UNION NATIONAL LIFE INSURANCE COMPANY · MUTUAL SAVINGS LIFE INSURANCE COMPANY · UNITED CASUALTY INSURANCE COMPANY OF AMERICA · COMMONWEALTH MUTUAL FIRE INSURANCE COMPANY · CAPITOL COUNTY MUTUAL FIRE INSURANCE COMPANY · OLD RELIABLE CASUALTY COMPANY ·
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